I love this talk on ted.com at http://www.ted.com/talks/dan_pink_on_motivation.html which talks about what actually motivates people. These quotes are a taster:
"In eight of the nine tasks we examined across three experiments, higher incentives led to worse performance."
"And the good news about all of this is that the scientists who've been studying motivation have given us this new approach. It's an approach built much more around intrinsic motivation. Around the desire to do things because they matter, because we like it, because they're interesting, because they are part of something important. And to my mind, that new operating system for our businesses revolves around three elements: autonomy, mastery and purpose. Autonomy, the urge to direct our own lives. Mastery, the desire to get better and better at something that matters. Purpose, the yearning to do what we do in the service of something larger than ourselves. These are the building blocks of an entirely new operating system for our businesses."
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