Now here's a challenging thought.
When a customer comes in we have a choice to treat them as a nuisance, treat them with respect or to honour them with superior service.
Treating customers with honour is both good for the person, good for the business and actually really good for us as well.
Personally I hate asking for directions in shops, but when I do I always appreciate the person who not only tells me the answer to my question, but actually takes me to where I need to go.
I wonder if today we might treat our customers with honour and make the world a better place.
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